Showing posts with label Entrepreneurship. Show all posts
Showing posts with label Entrepreneurship. Show all posts

Thursday, April 15, 2021

Emergent startups and concrete production

 I started working at the age of 14. I was bagging groceries and stocking shelves at the neighborhood grocer. The place was kinda gross. Weird things happened. The butcher stole steaks. The stock boys smoked cigarettes behind the building. People slept in the doorway overnight. Daily, I'd have to wander the neighborhood searching for shopping carts, folks had used to transport their groceries home. But we all knew who the boss was. Ken. Ken was a bulky man with a larger mustache. He was in charge. It was a messy franchise, but it was his messy franchise, and he let you know it. Paid only $4.15 per hour, I worked my heart out for him. 

As an adult, I've encountered many organizations including tightly coordinated military units, massive enterprise software providers, high tech cost centers, and horizontal startups.  The last one, the horizontal start up, is tough.

For a long time, I figured horizontal was everything. I tried to practice it too. But I learned through trial and error that many this approach is the result of uncertain leaders. Individuals who never had to lead diffuse their power through others. Sometimes it works, sometimes it doesn't. 

When it does work, it is because you have the best talent on hand. Those individuals know how to mobilize, coordinate, and get things done. It works well.

When it doesn't work, it is because the talent isn't there. People work in shadows. People talk too much or not at all. Projects never have a clean end, but sprawl and never get truly finished.

Either way, a company must have the ability to draw a line, to a diagram, end to end how the widgets get fabricated. Maybe Ken designs it. Maybe the team stumbles until they figure it out. Either way, the company is only getting started when there is  visible, universal alignment on the widget making.

If the process is only in your head, trust me, it is only in your head. Get drawing.

Wednesday, January 6, 2021

The PhD Design - Should you do it? How to make it work for you.

Future Cone
The Future Cone: A core concept in design theory on the impact of design to drive change [Source]


In August 2014, I began a PhD in Design and completed it in May of 2020 at Carnegie Mellon University. I did the program full time and worked full time throughout. I am also a father.  Both of my children were born during my time in the program. From 2016-2018, I formally left the program for two years while working for the White House but I continued to work on the dissertation at that time. No doubt, I was very tired and stretched too thin.


I pursued this program with a goal to expand my personal practice into new directions and to reinforce my longstanding history of connecting technology design to economic development. I expected it would lead to a combination of teaching and entrepreneurship.  I encountered deep departmental resistance to my work for reasons I never quite understood. Consequently, I very much had to complete my thesis under great stress and with limited channels of constructive feedback. Yet I achieved all of my goals. Over the years I built companies, products, and unique expertise on AI product design. I am glad I did the PhD Design. It was not a waste but it was not what I expected.

Bottom line up front, should you do the PhD design?
At the end of the day it provides a credential, so will you benefit from this credential? I benefit because I immersed myself into communities and research efforts beyond my department and across the university. I worked on a corporate research contract with the CMU Robotics Institute, which is the world leader in its field. I collaborated with persons at MIT where I also served on an investment board. The name recognition, access to resources, the growing community of friends and colleagues, and exposure to writing on design from over the last 100 years had powerful outcomes. Overall, I accomplished my goals.

At the same time, you don't need need a PhD to do much of that.  The PhD provided opportunities but those paths were not the lone options available. The culture of many PhD programs is total nonsense. Most academic faculty can't help you do anything but encourage you to be just like them. As reported by Bloomberg, there is only market demand for technical PhDs.  So I benefit because I persevered since my goals were to build a technical community, technical expertise, and to build companies. My goals aligned with the market and to create more career options. The PhD credential itself has minimal value unless I seek a teaching position in the future. So if you are interested in the PhD Design, you need to decide what you want first, assess how your goal aligns to the rest of the world, and then decide how to use the PhD experience to make that happen.

If you do not craft clear goals, or if those goals have no value to others, the PhD design will have nominal benefit - or worse, it could be a problem. It is a young degree and few people in the world have one. Individuals around the world hold deep subjective ideas about what Design is as a field. Many people think I decorate houses or design cars. Many engineers think that design is simply a matter of making things pretty or is a tool for marketing. Consequently, you need a very clear plan for using the PhD and proving your value.

Why I did the PhD Design
Prior to the PhD, I had worked in or studied several fields of design including communications, architecture and urban planning. I specialized in working in conflict cities and with displaced, refugee populations. Around that time I also maintained a blog called Humanitarian Space reflecting the previous 8 years of personal practice and published an article on choosing graduate programs. I primarily identified as an urban planner, but with a growing interest in new technologies, sought a PhD program to not just review traditional urban planning subjects. I imagined new planning problems were ahead as robotics and machine learning became integrated in society. The PhD Design seemed like a new way to think about these kinds of problems. There were only a few schools in the world where I could really do this kind of research.  I chose the PhD Design program at Carnegie Mellon University because it had a "practice based" curriculum and CMU is the global leader in AI and robotics, and the low cost of living in Pittsburgh. In comparison other top universities in the US and Europe are in more expensive cities.


What is the result of the PhD Design?
For Others - Among my peers from within my program and graduates of other PhD design programs, most are faculty at prestigious universities. They are paid a modest salary as assistant professors at globally top ranking schools, at around $65,000 USD per year. Most faculty I know make between $65,000 and $85,000 USD annually at the world's greatest universities. They are required to teach 3-5 classes per year and demonstrate evidence of other scholarly work or creative practice. Most are not required to bring in additional research funding. Those who do bring additional funds typically earn more money. A couple others are Design Researchers at a big tech companies on the West Coast. They all care a lot about a handful of academic conferences called Cumulus. They publish in niche academic journals like Design Methods and She Ji.

My Personal Experience - It is normal for goals to change over a PhD program in the US. Mine did not, but they became more specific. I had two children and thus became more concerned with the business of my practice. I also became more specifically interested in particular forms of machine learning as an emerging technology.  From my two years at the White House,  I became focused on combating disinformation as a technology entrepreneur.

Consequently, the PhD Design was a vehicle for executive education. I entered the program as a technical expert and graduated as a business executive.  I created a niche specialization in applied AI research. This enables higher earnings while also observing direct consequences of my research in the world.  This is a creative practice to solve real problems. The degree was not essential, but it provided a platform to consolidate resources, build expertise, and assert credibility.


Should you do the PhD Design?
Design is not a study of "what was" but is the study of invention, to invent something new. Designers are forward thinkers, and consequently, the study of design should be grounded in theories on creating something new. To some extent the PhD Design does this. Readings by Herbert Simon, Christopher Alexander, Christopher Jones, Horst Rittle or Lucy Suchman do well to orient a designers' thinking on the relationship between making things and human experiences. With research, one can become a better designer for social problems, engineering problems, or otherwise. The PhD in Design could be a compelling path to creative invention. 


How to approach a PhD Design program and succeed on the other side

1. Ignore the previous work by the graduate department - what is their plan for future work?
You can review all the work that came out of the department, but as a PhD Design candidate, you will be there 4+ years into the future and the past work doesn't matter as much. Also don't stay 10 years. Just get the damn thing out the door and move on with your life.

2.  You need to get friendly with a possible advisor to get accepted but select a program by the culture.
It is common practice to email possible advisors and build a relationship before applying. Do not be afraid, it is part of their job. But you need a catchy email and a reason. That person will advocate for your admission. Feel free to engage multiple persons. But do not expect you will have a great relationship with your preferred advisor.  I came to CMU because two people on faculty were rockstars in Design and Human Computer Interaction. Then they both left. These kinds of problems are common. I continued to work with those persons, but they could not be my advisors as they were not in my department. I left the program for a couple years and when I came back it was better. I found two faculty members who avoided the politics and wanted to help me graduate. They knew what constituted a good thesis and provided the necessary support to get it done and graduate.

3. Do great work and NEVER stop fighting for what you want.
If you come to the program with specific goals, do not give up, no matter how much other people do not agree or support you. I was told that my goals were the wrong goals. I was told that my reading selections were the wrong selection. I was told that my presentations were too aggressive. I was told that a focus on business is antithetical to the values of academia. This is total idiocy. These were subjective complaints. As faculty in Design, they have a steady paycheck do not have a real risk if their practice/research endeavors fail to generate any meaningful outcomes in the world.  Unless they have done the specific thing you want to do and they are speaking to that topic - their input should be ignored. You own all the risk if your PhD doesn't work out and they have none.

4. Read number 3, again.
Seriously, no one cares about your goals as much you do. If you use the PhD Design for what it should and could be - prioritizing the creation of things that are new - then you will be alone. The more your ideas and work are truly innovative, the more people will criticize what you do and the less they will have to contribute. True innovation is a lonely road. So fight like your future depends on it, because it does. Then celebrate when you achieve the extraordinary. All the naysayers will still be stuck in the same old jobs doing the same old things. You will, however, go on to have great adventures and opportunities ahead.

Saturday, July 18, 2020

Engage the world, have a vision, build a city, now go die in it.


Building a company isn't for everyone, and for those who love it, it is an act of sadism. The impetus to build a company is rooted in deep feelings, deep primitive reactions to the world. It is founded on anger, from not fitting in, and from a desire to own your own destiny. It is not a lifestyle or a privilege or an achievement, it is an act of vengeance upon everything that is wrong with society.

Building a company is not the same as making a product. When you make a project, you take an action and you get a response. You put paint on the canvas and it just remains there. It doesn't change. It doesn't talk back. It just sits there until you push it again. As a leader, your job is to create systems for other people to succeed. You must invent systems to hire people, to give them direction, and to help them flourish. You must create systems to help people communicate, to manage each others feelings, and to make progress toward your goal. You must create systems to make them feel considered, to recognize their own visions, and to passionately work toward yours.

But then what happens? You found and inspired people with a codified approach to realize your dream. What does that become? Where does it go? After you build the ship, can you still steer it forward? If there is a challenge ahead, that might keep you grounded, it will make or break you. But what if there is no immediate threat? Where do you go? 

With or without the challenge, you will find a moment of decision, when it is most difficult to remain clear headed and you must persevere. You will find a moment where your previous methods didn't work. You won't working right. You landed the spaceship on the alien landscape and there is no oxygen in place. You try to stick to your gut, or you open you mind, either way you double-down on the direction to see it through. And then you die. There is no air. There was no lifeboat. You were alone and you died alone. 

If along the way you found others who really understand what it is like to drown and resuscitate, then maybe they can give you the right coaching. They can't make oxygen from ether, but maybe they could have told you to prepare and you listened. Maybe they were wrong and you prepared the wrong way. Maybe it all came together and you made it out alive.

Can you make it out alive? All the anger in the world is not enough to save you, and so at some point, the piss and vinegar that gave you fuel to create will ruin you. You must change. What do trap rappers rap about when they become millionaires? Many of them still rap about dealing drugs and fighting gangs. They never cross this chasm. What do great comedians tell jokes about once they told all their personal stories and stories about travel? They need a new act. Many never find one. 

Heidegger said that moments of revelation are when the scrim is pulled back, and you can see the tower on the hill. It was always there, but you could never see it. Heidegger was wrong. The tower is only there if you want it to be, and you don't pull back the scrim, you build the tower. You incentivize others to build it with you and it becomes a city.

Engage the world.
Craft a vision. 
Build a city.
Now go die in it.